I want to return/give back a product

Really sorry that it didn't work out with you and your MAGNETO model!

A return is possible for 14 days, provided that the product is unworn and the original packaging including accessories is available. Please follow the withdrawal instructions in the terms and conditions and send the model to:

Magneto Watch
Dion Consulting GmbH
Parkstraße 7
49624 Löningen
Germany

In this case, please bear the shipping costs.

So that we can immediately assign your package and guarantee a quick processing, please enclose the withdrawal form with the package.

Once your return has arrived with us, the amount will be refunded in the original payment method within a maximum of 10 days. If you have ordered on account, our payment provider Klarna will be informed of the credit.

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